At BlessBerries.com, we are committed to ensuring that your shopping experience is satisfactory. If you are not completely satisfied with your purchase, we offer a return policy that allows you to return eligible items within a specified period for a refund, exchange, or store credit, subject to the terms and conditions outlined below.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

a. Timely Return:

  • You must initiate the return within 7 days of receiving your order.

b. Unworn and Unaltered Items:

  • The item(s) must be in their original condition, unworn, and with all original tags and packaging intact.

c. Non-Returnable Items:

  • The following items are not eligible for return:
  • Items marked as "Final Sale"
  • Personalized or custom-made items
  • Items damaged due to customer misuse or negligence

2. Return Process

To initiate a return, please follow these steps:

a. Contact Customer Service:

  • Email our customer service team at [socialmediablessberries.com] to request a Return Authorization (RA) number. Please provide your order number, the item(s) you wish to return, and the reason for the return.

b. Receive RA Number:

  • Once your return request is approved, you will receive an RA number and instructions on how to proceed with the return.

c. Pack and Ship:

  • Pack the item(s) securely in the original packaging (if possible) and include a copy of the packing slip or your order confirmation. Affix the provided return label to the package.
  • We will arrange a pickup from your home you don’t need to pay for any return

3. Refunds, Exchanges, and Store Credit

Upon receiving and inspecting the returned item(s), we will process your request as follows:

a. Refunds:

  • If eligible, refunds will be issued to the original payment method used for the purchase. Please allow [5] days for the refund to be processed and reflected in your account.

b. Exchanges:

  • If you wish to exchange an item for a different size, color, or style, please indicate your preferences when requesting the RA number. We will do our best to accommodate your exchange request, subject to availability.

c. Store Credit:

  • If you prefer, you can opt for store credit, which can be used for future purchases on BlessBerries.com which is with the coupon of 5 % off

4. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact our customer service team immediately. We will provide instructions for returning the item, and all associated return shipping costs will be covered by BlessBerries.com. You may choose to receive a replacement or a refund for the defective or incorrect item.

5. Contact Us

If you have any questions or need further assistance regarding our return policy, please contact our customer service team at:

 

Email: [socialmediablessberries@gmail.com]  Phone:

 

We appreciate your business and strive to provide you with the best shopping experience possible. Thank you for shopping at BlessBerries.com.